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Scientifically Proven Noise Reduction ▶ 50dB noise cancellation (verified in video tests) protects pets from thunderstorms, fireworks, and construction noises
Premium Soundproof Construction • Military-grade metal frame + sound-absorbing foam layers • Stainless steel scratch-resistant interior (easy clean) • 3C-certified tempered glass door with panoramic view
Multi-Pet Solution Works for anxious dogs/cats, vocal parrots, and even poultry like chickens/ducks during: ✓ Holiday firework seasons ✓ Neighborhood construction ✓ Mating season nighttime barking
Smart Features • 2 ventilation fans with air filters • Pet-friendly LED night light • 100kg-capacity locking wheels (move room-to-room) • Premium hardware from Top 500 suppliers
Peace Guarantee Prevents PTSD in noise-sensitive pets and stops neighbor complaints about nighttime noises.
Local Shipping Policy
Standard Shipping:
Free for all orders, with processing and dispatch typically taking 1-3 business days. Delivery is estimated to take 3-4 weeks to your destination.
The reference time for each country is as follows:
US: 3-4 weeks. (U.S. East needs an extra week)
GB/EU: 3-4 weeks.
CA/AU: 3-4 weeks.
Expedited Air Freight:
If you need faster delivery, choose the air freight option at checkout. Estimated delivery time is 6-9 days, with additional fees ranging from $30 to $200 depending on your destination.
Important Notes
The Pet Furniture is a large item and cannot be returned. Please check it carefully before placing your order.
If you choose a customized size, it will take an additional 15 days to make your crate.
Please be aware that delivery times may vary due to unforeseen circumstances, such as customs delays or peak holiday seasons. We appreciate your patience and understanding.
Frequently Asked Questions
When will my item ship?
Shipping Information for Large Items
We guarantee that all large items are brand new and assembled from scratch (no refurbished or returned items are used). Each item is carefully assembled at the factory and reinforced with secure packaging, which takes 3-7 business days before dispatch. The estimated delivery times to your destination are as follows:
US (US-West): 2-3 weeks
UK/EU: 3-4 weeks
Canada/Australia: 3-4 weeks
Please note: Expedited shipping is not available for large items. If delivery time is a critical factor for you, please consider your decision carefully. However, please be aware that air shipping services are generally not available for large items, regardless of where you purchase them.
Why can't I get a refund on large home items?
We do not accept returns on large-sized items, including the Luxury Wellness Pet Crate, as we have no means to handle large furniture return shipments. Before purchasing the Luxury Wellness Pet Crate, please ensure it’s the right size for your pet, as shipping such items incurs high transportation costs. If you have any questions, feel free to contact our customer service at zalebot@zalebot.com.
Will the soundproof dog crate still ventilate during a power outage?
Yes, the soundproof dog crate’s ventilation ports are designed with a passive airflow system, ensuring continuous air exchange even without power. When powered on, the built-in low-noise fan actively enhances airflow for optimal ventilation efficiency.